Different Games, Different Rules Why Americans and Japanese Misunderstand Each Other.pdf

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Different Games,
Different Rules
This page intentionally left blank
Different Games,
Different Rules
Why Americans and
Japanese Misunderstand
Each Other
HARU YAMADA
WITH A FOREWORD BY
DEBORAH TANNEN
New York • Oxford
OXFORD UNIVERSITY PRESS
1997
Oxford University Press
Oxford New York
Athens Auckland Bangkok Bogota Bombay
Buenos Aires Calcutta Cape Town Dar cs Salaam
Delhi Florence Hong Kong Istanbul Karachi
Kuala Lumpur Madras Madrid Melbourne
Mexico City Nairobi Paris Singapore
Taipei Tokyo Toronto
and associated companies in
Berlin Ibadan
Copyright ©
1997
by Haru Yamada
Published by Oxford University Press, Inc.,
198 Madison Avenue, New York, New York 10016
Oxford is a registered trademark of Oxford University Press, Inc.
All rights reserved. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted, in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without the prior permission of Oxford University Press.
Library of Congress Cataloging-in-Publication Data
Yamada, Haru.
Different games, different rules : why Americans and Japanese
misunderstand each other / Haru Yamada ; with a foreword
by Deborah Tannen
p. cm. Includes bibliographical references and index.
ISBN 0-19-509488-3
1. Business communication—Cross-cultural studies. 2. Business
communication—United States. 3. Business communication—Japan.
4. Intercultural communication—Japan. 5. Intercultural
communication—United States. I. Title
HF5718.Y363 1997
302.2'0952—dc21
96-39554
135798642
Printed in the United States of America
on acid-free paper

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