HR_LESSON_2_version_without_a_key Lesson 2.pdf

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SZKOLENIA JĘZYKOWE DLA FIRM
HR LESSON 2
RECRUITMENT AND SELECTION
In this lesson you will learn how to prepare a job description.
You will also revise the main job interview questions.
1. PART 1: REVISION from the first lesson
2. PART 2: READING & SPEAKING exercises
3. PART 3: JOB INTERVIEW – one of the methods of selection
Version without a key.
REVISION FROM THE LAST LESSON:
Explain the following words in English and Polish:
conscientious
to yield
tangible
asset
What are the key functions in HR Management?
LESSON 2
RECRUITMENT AND SELECTION
ANSWER THE QUESTION:
What is happening in the cartoon? How do you understand this cartoon?
THINK and ANSWER:
What do you find the most difficult in the process of recruiting and selecting people?
READING AND SPEAKING EXERCISE:
BEFORE READING
THINK: What is the link between recruitment and selection?
NOW READ THE TEXT:
Recruitment takes
place
from the point when a business decides that it needs to employ somebody up to the
point where a pile of completed application forms has arrived for the post.
Selection
then involves choosing an
appropriate candidate through a range of ways of sorting out suitable candidates leading to interviews and other
tests.
NOW: TRY TO MEMORIZE THE WORDS ABOVE
EXPLAIN: WHAT ARE RECRUITMENT AND SELECTION?
While explaining use THE HIGHLIGHTED WORDS
EXERCISE 1
How to write a good job description? Match the heading from the box with the extracts of the job
description below.
Essential experience
Reports to
Job title
Key duties / responsibilities
Responsible for
Main purpose of job
Workplace location
1.
2.
3.
4.
Sales Manager
Director of Sales
A team of 6 Sales Representatives / 1 assistant
To manage a sales team and provide leadership towards the achievement
of maximum profitability and growth in line with company vision and values. To establish plans and
strategies to expand the customer base in the marketing area and to contribute to the development of
training and educational programmes for clients and Account Executives.
To develop a business plan and sales strategy for the market.
5.
To be responsible for the performance and development of the Account Executives.
To prepare action plans by individuals as well as by team for effective search of sales leads and
prospects.
To assist in the development and implementation of marketing plans as needed.
To conduct one-on-one review with all Account Executives to build more effective
communications, to understand training and development needs, and to provide insight for the
improvement of Account Executive’s sales and activity performance.
To maintain accurate records of all pricing, sales, and activity reports submitted by Account
Executives.
To create and conduct proposal presentations and RFP responses.
To recruit, to test, and to hire Account Executives based on criteria agreed upon by senior
management.
6.
7.
A minimum 2 years of experience as Sales or Account Manager. Proven
relationship management skills, strong business acumen and negotiation skills.
Based in London, the job involves occasional travelling in Great Britain and
Northern Ireland (e.g. to visit branch offices and carry out training programmes).
EXERCISE 2 – USEFUL LANGUAGE
For key responsibilities you can use the following verbs:
To develop training programmes
To work closely with branch managers
To implement new training courses
To prepare a staff training manual
To carry out an audit
To assess customer service
To be responsible for training budget
To identify future needs
To involve extensive travelling
To maintain or to keep at the same level
To monitor or to check
To support or to assist (wyjaśnienie w podświetleniu: to help / wspierać)
To supply or to provide (wyjaśnienie w podświetleniu: to pro vide / dostarczyć)
EXERCISE 3 – USEFUL LANGUAGE
Choose the correct verbs to complete the sentences.
1. The training manager
reports to / manages / monitors
the general manager.
2. The suitable applicant must be able to
develop / work / implement
closely with branch offices and
develop / introduce / support
a good team spirit.
3. We need to
contribute / implement / train
new training courses and identify / develop / manage
needs for the future development of the staff.
4. There is a certain amount of hands-on work which involves
carrying out / ensuring / contributing
training courses for U.K. – based personnel.
5. First you need to
maintain / prepare / operate
a new staff training manual.
6. U.K branch offices need to be supported, so the job
maintains / ensures / involves
a lot of travelling.
EXERCISE 4 – WRITING
Create your own job description.
REMEMBER
to keep the job descriptions:
simple, easy for job applicants to understand.
DON’T USE:
complicated phrases, company jargon or abbreviations
Job INTERVIEW – one of the methods of selection

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