Handbook.on.Business.Process.Management.1.Introduction..Methods..and.Information.Systems.2ed.2014(1).pdf

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International Handbooks on Information Systems
Jan vom Brocke
Michael Rosemann
Editors
Handbook on
Business Process
Management 1
Introduction, Methods,
and Information Systems
2nd Edition
International Handbooks on Information Systems
Series Editors
˙
¨
Peter Bernus, Jacek Błazewicz, Gunter J. Schmidt, Michael J. Shaw
For further volumes:
http://www.springer.com/series/3795
Titles in the Series
M. Shaw, R. Blanning, T. Strader and
A. Whinston (Eds.)
Handbook on Electronic Commerce
ISBN 978-3-540-65882-1
J. Błażewicz, K. Ecker, B. Plateau and
D. Trystram (Eds.)
Handbook on Parallel and
Distributed Processing
ISBN 978-3-540-66441-3
H.H. Adelsberger, Kinshuk,
J.M. Pawlowski and D. Sampson (Eds.)
Handbook on Information Technologies
for Education and Training
ISBN 978-3-540-74154-1, 2nd Edition
C.W. Holsapple (Ed.)
Handbook on Knowledge Management 1
Knowledge Matters
ISBN 978-3-540-43527-3
C.W. Holsapple (Ed.)
Handbook on Knowledge Management 2
Knowledge Directions
ISBN 978-3-540-43848-9
J. Błażewicz, W. Kubiak, I. Morzy and
M. Rusinkiewicz (Eds.)
Handbook on Data Management in
Information Systems
ISBN 978-3-540-43893-9
P. Bernus, P. Nemes and G. Schmidt (Eds.)
Handbook on Enterprise Architecture
ISBN 978-3-540-00343-4
S. Staab and R. Studer (Eds.)
Handbook on Ontologies
ISBN 978-3-540-70999-2, 2nd Edition
S.O. Kimbrough and D.J. Wu (Eds.)
Formal Modelling in Electronic
Commerce
ISBN 978-3-540-21431-1
P. Bernus, K. Merlins and G.Schmidt (Eds.)
Handbook on Architectures
of Information Systems
ISBN 978-3-540-25472-0, 2nd Edition
S. Kirn, O. Herzog, P. Lockemann
and O. Spaniol (Eds.)
Multiagent Engineering
ISBN 978-3-540-31406-6
J. Błażewicz, K. Ecker, E. Pesch,
G. Schmidt and J. Weglarz (Eds.)
Handbook on Scheduling
ISBN978-3-540-28046-0
F. Burstein and C.W. Holsapple (Eds.)
Handbook on Decision Support Systems 1
ISBN 978-3-540-48712-8
F. Burstein and C.W. Holsapple (Eds.)
Handbook on Decision Support Systems 2
ISBN 978-3-540-48715-9
D. Seese, Ch. Weinhardt
and F. Schlottmann (Eds.)
Handbook on Information Technology
in Finance
ISBN 978-3-540-49486-7
T.C. Edwin Cheng
and Tsan-Ming Choi (Eds.)
Innovative Quick Response Programs in
Logistics and Supply Chain Management
ISBN 978-3-642-04312-3
J. vom Brocke and M. Rosemann (Eds.)
Handbook on Business Process
Management 1
ISBN 978-3-642-45099-0, 2nd Edition
J. vom Brocke and M. Rosemann (Eds.)
Handbook on Business Process
Management 2
ISBN 978-3-642-45102-7, 2nd Edition
Jan vom Brocke • Michael Rosemann
Editors
Handbook on
Business Process
Management 1
Introduction, Methods,
and Information Systems
Second Edition
Editors
Prof. Dr. Jan vom Brocke
University of Liechtenstein
Institute of Information Systems
Vaduz, Principality of Liechtenstein
jan.vom.brocke@uni.li
Prof. Dr. Michael Rosemann
Queensland University of Technology
School of Information Systems
Brisbane, Queensland, Australia
m.rosemann@qut.edu.au
ISBN 978-3-642-45099-0
ISBN 978-3-642-45100-3 (eBook)
DOI 10.1007/978-3-642-45100-3
Springer Heidelberg New York Dordrecht London
Library of Congress Control Number: 2014947230
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Springer-Verlag Berlin Heidelberg 2010, 2015
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