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First published in Great Britain 2007
by Kuperard, an imprint of Bravo Ltd
59 Hutton Grove, London N12 8DS
Tel: +44 (0) 20 8446 2440 Fax: +44 (0) 20 8446 2441
www.culturesmartguides.com
Inquiries: sales@kuperard.co.uk
Culture Smart! is a registered trademark of Bravo Ltd
Distributed in the United States and Canada
by Random House Distribution Services
1745 Broadway, New York, NY 10019
Tel: +1 (212) 572-2844 Fax: +1 (212) 572-4961
Inquiries: csorders@randomhouse.com
Copyright © 2007 Kuperard
Revised 2008; third printing
All rights reserved. No part of this publication may be reprinted or reproduced, stored in a
retrieval system, or transmitted in any form or by any means without prior permission in writing
from the publishers.
Series Editor Geoffrey Chesler
eISBN: 978-1-85733-574-3
British Library Cataloguing in Publication Data
A CIP catalogue entry for this book is available from the British Library
Cover image: Catherine Palace, Pushkin, St. Petersburg.
Travel Ink / Philip Craven
v3.1
About the Author
ANNA KING is a Russian-born business development consultant specializing in cross-cultural
issues, negotiation practices, and conflict management. She speaks seven languages, and has an
M. Phil. degree from Cambridge University. Anna has worked with key government and
decision makers in Britain and across the CIS. She has also interpreted for high-level
government visits to the UK and for senior ministerial meetings at the EU in Brussels. Having
worked in business development for a number of years for two major British corporations, she
is now managing director of the British-based consultancy 3C Negotiations, and is the author of
numerous articles and two books on cross-cultural communication.
The Culture Smart! series is continuing to expand.
For further information and latest titles visit
www.culturesmartguides.com
The publishers would like to thank
CultureSmart!Consulting
for its help in
researching and developing the concept for this series.
CultureSmart!Consulting
creates tailor-made seminars and consultancy programs to
meet a wide range of corporate, public-sector, and individual needs. Whether delivering
courses on multicultural team building in the USA, preparing Chinese engineers for a
posting in Europe, training call-center staff in India, or raising the awareness of police
forces to the needs of diverse ethnic communities, it provides essential, practical, and
powerful skills worldwide to an increasingly international workforce.
For details, visit www.culturesmartconsulting.com
CultureSmart!Consulting
and
CultureSmart!
guides have both contributed to and
featured regularly in the weekly travel program “Fast Track” on BBC World TV.

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