Hello Janina,
Are you using the licenses valid until end of August (file enclosed)?
I am sending you the last procedure :
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For the license installation:
To download the software files, please have students go to
http://www.powersimtech.com/psim10/PSIM10.0.2_32bit_setup.zip
When downloading, enter the user name as "psim10", the password as "peTk97jd", and leave the Domain blank.
Once they install and activate the software, it is ready to run right away.
Students will find the PSIM User Manual under the \doc folder in the PSIM directory, and many examples under the \examples folder.
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Could you kindly try if it's working now ?
Please revert to me to confirm.
Best regards,
Marie
plazik21